Customer Service Opportunities

Customers are often leaders in their industries. Many are Fortune 500 companies with names you’ll recognize. They have exciting opportunities, as well as high standards for servicing and performance. The sooner you complete the registration process, the sooner you’ll be able to gain access to these opportunities — and the quicker your company will be able to earn money and you enjoy all of the advantages that come with working from home. Employees are able to set their own schedule using our service partners platform for inbound calls.

 

However, please note the following:

 

• Hours are available on a “first come, first serve” basis, so it is beneficial to select servicing intervals (which are 30 minute increments) as soon as possible.

 

• More servicing intervals are available during a client’s peak demand period. Please be sure to review the Opportunity Announcement (OA) for the client program you are interested in servicing.

 

• The OA provides detailed information about each client program opportunity, the hours of servicing and the peak demand hours for the client. Be sure that the hours align with your desired schedule before you express interest in an opportunity.

 

• Certain client programs have specific servicing hour requirements, which will be detailed in the OA. For example, some client programs require weekend servicing or servicing on certain holidays.  Therefore, be sure to thoroughly review the OA and Statement of Work to ensure that you have selected a client program that you will have no problem servicing.

 

• Note that for certain client programs, if you or your business is a top performer, you may receive first choice of hours. The better your business and your agents perform over time; the more desired servicing times may be available to you.